Legal

Cookie Policy

Last updated: March 19, 2026

This policy explains what cookies are, what we use them for, and how you can control them.

What Are Cookies?

Cookies are small text files that websites store on your device when you visit them. They are widely used to make websites work efficiently, to remember your preferences, and to provide information to site owners. Cookies set by AlloChat are first-party cookies. We may also use third-party cookies from trusted partners for analytics purposes.

Types of Cookies We Use

Strictly Necessary Cookies

Required

These cookies are essential for the platform to function correctly. They keep you logged in, maintain your session state, and remember your security preferences. These cannot be disabled.

Examples: Session token, CSRF token, theme preference

Performance & Analytics Cookies

Optional

These cookies help us understand how users interact with AlloChat — for example, which rooms are most popular, where users spend the most time, and what errors occur. We use this data to improve the platform.

Examples: Page views, session duration, feature usage events

Functional Cookies

Optional

These cookies remember your preferences and personalise your experience, such as language settings, notification configurations, and sidebar layout.

Examples: Language preference, notification settings, UI layout

Marketing Cookies

Optional

If you opt in, these cookies help us understand the effectiveness of our advertising campaigns and show you relevant content. We do not share this data with advertisers for third-party advertising.

Examples: Campaign source tracking, referral attribution

Controlling Cookies

You can control and manage cookies in several ways:

Browser Settings — most browsers let you view, block, or delete cookies through their settings menus.
Platform Settings — once logged in, visit your account settings to manage optional cookie preferences.
Opt-out Links — for third-party analytics tools we use, you can opt out via their own opt-out mechanisms.

Note: disabling strictly necessary cookies will affect the functionality of AlloChat. You may not be able to stay logged in or use core chat features.

Changes to This Policy

We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of AlloChat after changes constitutes your acceptance of this updated policy.

Contact Us

Questions about this Cookie Policy? Contact us at privacy@allochat.app

Also see our Privacy Policy and Terms of Service.